Decision making Essay Example for Free

Decision making Essay SLIDE 1 – INTRODUCTORY SLIDE Ethical theories provide part of the decision-making foundation for Decision Making When Ethics Are In Play because these theories represent the viewpoints from which individuals seek guidance as they make decisions. Each theory emphasizes different points – a different decision-making style or a decision rule—such as predicting the outcome and following one’s duties to others in order to reach what the individual considers an ethically correct decision. In order to understand ethical decision making, it is important for students to realize that not everyone makes decisions in the same way, using the same information, employing the same decision rules. In order to further understand ethical theory, there must be some understanding of a common set of goals that decision makers seek to achieve in order to be successful. Four of these goals include beneficence, least harm, respect for autonomy, and justice. SLIDE 2 ETHICAL PRINCIPLES Beneficence The principle of beneficence guides the decision maker to do what is right and good. This priority to â€Å"do good† makes an ethical perspective and possible solution to an ethical dilemma acceptable. This principle is also related to the principle of utility, which states that we should attempt to generate the largest ratio of good over evil possible in the world. This principle stipulates that ethical theories should strive to achieve the greatest amount of good because people benefit from the most good. This principle is mainly associated with the utilitarian ethical theory discussed later in this set of notes. Least Harm Similar to beneficence, least harm deals with situations in which no choice appears beneficial. In such cases, decision makers seek to choose to do the least harm possible and to do harm to the fewest people. Students might argue that people have a greater responsibility to â€Å"do no harm† than to take steps to benefit others. For example, a student has a larger responsibility to simply walk past a teacher in the hallway rather than to make derogatory remarks about that teacher as he/she walks past even though the student had failed that teacher’s class. Respect for Autonomy This principle states that decision making should focus on allowing people to be autonomous—to be able to make decisions that apply to their lives. Thus, people should have control over their lives as much as possible because they are the only people who completely understand their chosen type of lifestyle. Ask students if they agree. Are there limits to autonomy? Each individual deserves respect because only he/she has had those exact life experiences and understands his emotions, motivations, and physical capabilities in such an intimate manner. In essence, this ethical principle is an extension of the ethical principle of beneficence because a person who is independent usually prefers to have control over his life experiences in order to obtain the lifestyle that he/she enjoys. Justice The justice ethical principle states that decision makers should focus on actions that are fair to those involved. This means that ethical decisions should be consistent with the ethical theory unless extenuating circumstances that can be justified exist in the case. This also means that cases with extenuating circumstances must contain a significant and vital difference from similar cases that justify the inconsistent decision. Ask students if they describe what extenuating circumstances might be. Ethical Theories By Larry Chonko, Ph. D. The University of Texas at Arlington. NOTES: ___________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________ ________ 1 presents SLIDE 3 – FORMS OF ETHICAL THEORIES For individuals, the ethical theory they employ for decision making guidance emphasizes aspects of an ethical dilemma important to them and leads them to the most ethically correct resolution according to the guidelines within the ethical theory itself. Four broad categories of ethical theory include deontology, utilitarianism, rights, and virtues. Deontology The deontological class of ethical theories states that people should adhere to their obligations and duties when engaged in decision making when ethics are in play. This means that a person will follow his or her obligations to another individual or society because upholding one’s duty is what is considered ethically correct. For instance, a deontologist will always keep his promises to a friend and will follow the law. A person who adheres to deontological theory will produce very consistent decisions since they will be based on the individual’s set duties. Deontology contains many positive attributes, but it also contains flaws. One flaw is that there is no rationale or logical basis for deciding an individual’s duties. For instance, a businessperson may decide that it is his/her duty to always be on time to meetings. Although this appears to be something good, we do not know why the person chose to make this his duty. Ask students what reasons they might provide for this behavior. Sometimes, a person’s duties are in conflict. For instance, if the business person who must be on time to meetings is running late, how is he/she supposed to drive? Is speeding breaking his/her duty to society to uphold the law, or is the businessperson supposed to arrive at the meeting late, not fulfilling the duty to be on time? Ask students how they would rectify the conflicting obligations to arrive at an a clear ethically-correct resolution. Also ask students to bring into play the consideration of the welfare of others as a result of the business person’s decision. Utilitarianism Utilitarian ethical theories are based on one’s ability to predict the consequences of an action. To a utilitarian, the choice that yields the greatest benefit to the most people is the one that is ethically correct. There are two types of utilitarianism, act utilitarianism and rule utilitarianism. Act utilitarianism subscribes precisely to the definition of utilitarianism—a person performs the acts that benefit the most people, regardless of personal feelings or the societal constraints such as laws. Rule utilitarianism takes into account the law and is concerned with fairness. A rule utilitarian seeks to benefit the most people but through the fairest and most just means available. Therefore, added benefits of rule utilitarianism are that it values justice and includes beneficence at the same time. Both act and rule utilitarianism have disadvantages. Although people can use their life experiences to attempt to predict outcomes, no one can be certain that his/her predictions will be accurate. Uncertainty can lead to unexpected results making the utilitarian decision maker appear unethical as time passes, as the choice made did not benefit the most people as predicted. Another assumption that a utilitarian decision maker must make concerns his/her ability to compare the various types of consequences against each other on a similar scale. But, comparing material gains, such as money, against intangible gains, such as happiness, is very difficult since their qualities differ to such a large extent. An act utilitarian decision maker is concerned with achieving the maximum good. Thus, one individual’s rights may be infringed upon in order to benefit a greater number of people. In other words, act utilitarianism is not always concerned with justice, beneficence or autonomy for an individual if oppressing the individual leads to the solution that benefits a majority of people. Ethical Theories By Larry Chonko, Ph. D. The University of Texas at Arlington NOTES: ___________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ 2 presents Ethical Theories By Larry Chonko, Ph. D. The University of Texas at Arlington Still another source of challenge with act utilitarian decision makers occurs when an individual faces one set of variable conditions and then suddenly experiences changes in those conditions. The change in conditions may lead to a change in the original decision—being be nice to someone one moment and then dislike them the next moment because the situation has changed, and liking the person is no longer beneficial to the most people. In rule utilitarianism, there is the possibility of conflicting rules. Recall the example of the business person running late for a meeting. Suppose the business person happens to be the CEO, who may believe that it is ethically correct to arrive at important meetings on time as the members of the company will benefit from this decision. The CEO may encounter conflicting ideas about what is ethically correct if he/she is running late. Yet, the CEO believes that he/she should follow the law because this benefits society. Simultaneously, he/she believes that it is ethically correct to be on time for his meeting because it is a meeting that also benefits the society. There appears to be no ethically correct answer for this scenario. Rights In ethical theories based on rights, the rights established by a society are protected and given the highest priority. Rights are considered to be ethically correct and valid since a large population endorses them. Individuals may also bestow rights upon others if they have the ability and resources to do so. For example, a person may say that her friend may borrow her laptop for the afternoon. The friend who was given the ability to borrow the laptop now has a right to the laptop in the afternoon. A major complication of this theory on a larger scale is that one must decipher what the characteristics of a right are in a society. The society has to determine what rights it wants to uphold and give to its citizens. In order for a society to determine what rights it wants to enact, it must decide what the society’s goals and ethical priorities are. Therefore, in order for the rights theory to be useful, it must be used in conjunction with another ethical theory that will consistently explain the goals of the society. For example in America people have the right to choose their religion because this right is upheld in the Constitution. One of the goals of the Founding Fathers’ of America was to uphold this right to freedom of religion. Virtue The virtue ethical theory judges a person by his/her character rather than by an action that may deviate from his/her normal behavior. It takes the person’s morals, reputation, and motivation into account when rating an unusual and irregular behavior that is considered unethical. For instance, if a person plagiarized a passage that was later detected by a peer, the peer who knows the person well will understand the person’s character and will judge the friend accordingly. If the plagiarizer normally follows the rules and has good standing amongst his colleagues, the peer who encounters the plagiarized passage may be able to judge his friend more leniently. Perhaps the researcher had a late night and simply forgot to credit his or her source appropriately. Conversely, a person who has a reputation for academic misconduct is more likely to be judged harshly for plagiarizing because of his/her consistent past of unethical behavior. One weakness of virtue ethical theory is that it does not take into consideration a person’s change in moral character. For example, a scientist who may have made mistakes in the past may honestly have the same late night story as the scientist in good standing. Neither of these scientists intentionally plagiarized, but the act was still committed. On the other hand, a researcher may have a sudden change from moral to immoral character may go unnoticed until a significant amount of evidence mounts up against him/her. NOTES: ___________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________ ________ 3 presents SLIDES 4-6 SELECTED PRINCIPLES OF ETHICAL CONDUCT When individuals find themselves in a decision-making situation when ethics are in play, there are a variety of ethical theories (decision rules) which provide decision-making guidance as individuals strive to make ethically correct answers. Each ethical theory attempts to adhere to the ethical principles that lead to success when trying to reach the best decision. Most individuals adopt a preferred decision-making style (e. g. do unto others ), but might adjust it depending on decision circumstances. As decision makers, they soon discover that others have adopted different decision rules. Thus, a team of decision makers must first understand the decision-making styles and decision rules of all members of the team. SLIDES 7 – 9 A TAXONOMY OF ETHICAL TYPES There are three different approaches to examining how ethical theories (differing decisionmaking styles and decision rules) impact decision making. The first group, entitled, â€Å"Selected Principles of Ethical Conduct,† present different ethical theories or decision making styles. The second group, entitled â€Å"A Taxonomy of Ethical Types† also provides a look at different decision-making styles, presenting some of the positives and negatives associated with each. The third group, entitled â€Å"Models of Personal and Organizational Development,† also deals with decision-making styles but presents them in a hierarchy from simple to more sophisticated. SLIDES 10-12 MODELS OF PERSONAL AND ORGANIZATIONAL DEVELOPMENT From Cognitive Moral Development (as espoused by Lawrence Kohlberg in The Philosophy of Moral Development: Moral Stages and the Idea of Justice, 1981, HarperCollins Publishers) Cognitive Moral Development asserts that ethics education is possible. Just as people develop mentally, physically, and emotionally, they develop a moral cognizance. Using critical thinking and decision-making tactics such as the Socratic method, people can solve their ethical dilemmas. Kohlberg taught that there were six stages of ethical thinking, each stage being of greater maturity than the previous one. By delineating these levels, we are allowed to know and test our own thinking and decision making. This helps individuals know themselves better and challenges them to move on to a higher level of thinking. To examine how different ethical theories (decision-making styles and decision rules enter into team decision making, the following questions are presented. 1. Ask students to play the role of a hospital administrator who has been asked to set up an Ethics Task Force in the hospital. The task force will deal with ethical dilemmas that may confront hospital staff and advise in establishing ethical guidelines for the treatment of patients. (a) What kind of persons would you look for to fill this position? What values would you want them to hold? What types of ethical sensitivity would you be looking for? (b) What basic ethical principles would you advise the task force to follow? 2. Now tell students they are charged with the same task described in Question #1, but this time for a market research firm instead of a hospital. What would the differences be? If there are any differences, what conclusions would you draw about the way we define the moral ballpark? 3. An undergraduate student published A Students’ Guide to Good Grades 10. This book was written to help students learn how to cheat. You can ask students many questions about this: What ethical issues do you see associated with publishing such a book? Should the campus bookstore carry it? Why or why not? Should the campus Ethical Theories By Larry Chonko, Ph. D. The University of Texas at Arlington. NOTES: ___________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________ ________ 4 presents Ethical Theories By Larry Chonko, Ph. D. The University of Texas at Arlington newspaper carry advertisements for the book? Similarly, should the campus newspaper carry advertisements for companies that will write students’ research papers for them? Again, what are the relevant ethical considerations here? Are these issues in the ethical ballpark? Why or why not? What is the ethical issue that you are most undecided about? Describe the pros and cons relating to this issue. How do you go about arriving at a decision when it is unavoidable? NOTES: ___________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________ ________ 5

College Admissions Essay - A Willingness to Overcome Differences

College Admissions Essay - A Willingness to Overcome Differences I have a fledgling friendship with Amalia, a Spanish speaking woman. Amalia is not fluent with english, and my Spanish is wobbly and crude. So we get together whenever possible to practice each other's native tongue, half an hour of Spanish, half an hour of English. When we first started meeting, I saw a forbidding wall of words that I thought had to come down if a bond of friendship was to grow. The words that bring me such exhilaration and such rousing exchanges of ideas in English turned ornery and cantankerous in Spanish. Talking to Amalia, I was careful to bring up topics that I thought my Spanish could handle without too many searches through the dictionary Amalia and I kept between us like a life vest we had to share. Despite that, I often found myself staring at a wall of words, stranded in a maze, with the right words eluding me, defying me, mocking me from where they hid. The words turned me into a blushing, stammering nitwit. I used exaggerated hand gestures and facial expressions. I got gender and number wrong much of the time, unaccustomed as I was to having to think about that in English. I was embarrassed by my strong American accent and by the mistakes I made. When I tried to tell Amalia that I had eaten fried eggs that morning, she had to gently tell me that I was referring to male anatomy. I referred to elderly people in a degrading way. When I thought I was calling a male friend "embarrassed," I was saying that he was "pregnant". Such is the wily nature of words. Still, I decided to earn my livelihood with words because I'm enamored of them, in awe of them. I'm usually a humble person near the bottom of the food chain, but words wield... ...a and I even though objects, ideas, and feelings are expressed with different words in our respective tongues. I learned that words aren't just representational, though they are that too, but that they can also be catalysts. They can influence human interaction, even when the thing they represent is not clear or, more to the point, at precisely that time. With Amalia and I, the words impelled us toward each other. The bond grew out of a mutual determination to knock down the language barrier, not from its having been diminished. Our act of tackling words signaled to each of us that the other was a person who wished barriers between people to be gone, not reinforced. We grew close because of the language barrier, not in spite of it. The edifice of words was the bond. I'd mistaken its true form. It wasn't a wall; it was a bridge. And now we've met in the middle.

Motifs and Characterization in Macbeth Essay

The Tragedy of Macbeth, written by William Shakespeare, uses various literary elements; among the strongest are motifs and characterizations used to express and symbolize important changes and events throughout the play. Macbeth is a brave and ambitious man full of self-doubt who is driven by evil forces into bad situations. The motif of light and darkness symbolizes the conflict between good and evil. A motif is a significant word, phrase, image, description, idea, or other element repeated throughout a literary work and related to the theme. Manhood is a motif used throughout the play to symbolize the manly and weak sides of people and what qualities people expect a man to have. Blood comes to symbolize guilt and violence. The clothes as titles motif symbolizes the title a person holds in the Kingdom. Characterization is used to explain how each character changes throughout the play and the reasoning behind their actions. Shakespeare also uses characterization to develop his plot. Shakespeare shows that Lady Macbeth is a very ambitious, dominating, and controlling character throughout the play. She is the reason Macbeth decides to kill Duncan. King Duncan is loved by everyone in the Kingdom. He is characterized as praiseworthy, caring, naà ¯ve, and trusting. Banquo is characterized as brave, innocent, logical, and full of reason. He is the mastermind behind the murder of King Duncan. Shakespeare uses many motifs throughout the story but he uses a lot of imagery of darkness and light. This is one of the strongest motifs used in the play. The motif of light and darkness symbolizes the conflict between good and evil. This motif is used to foreshadow when something good or bad is going to happen. It also shows the readers which characters are good and which characters are bad. In this play, darkness stands for evil, bad deeds, and hell. It is always dark when something bad is going to happen like when Lady Macbeth decides to kill Duncan. When she makes her decision she says, â€Å"Come, thick night, / And pall thee in the dunnest smoke of hell, / That my keen knife see not the wound it makes† (Act 1. Scene 5. Lines 49-51). The darkness she calls on shows the evil or darkness in the act she plans to commit. The witches are also associated with darkness. They always meet in dark, stormy scenes and talk about wandering in foggy and filthy air. They symbolize evil. Light is associated with Heaven, God, and goodness. When Lady Macbeth calls on the murderous spirits saying, â€Å"Nor heaven peep through the blanket of the dark† (Act 1. Scene 5. Line 52), she is implying that light is the only thing that could stop her from murdering Duncan. Also, when Macbeth is fighting his ambition to kill Duncan and become King, he says, â€Å"Stars, hide your fires; / Let not light see my black and deep desires† (Act 4. Scene 4. Lines 50-51). This statement is implying that he is thinking evil thoughts and he does not want God to know his evil desires. Light and darkness are very prominent in all the characters’ actions and thoughts. Macbeth is a man that at first seems content to defend his King and country against treason and rebellion, and yet, his desire for power plays a major role in the way he commits the most heinous acts. Macbeth is characterized as brave, valiant, and loyal. The witches also awaken Macbeth’s ambition in the first act. The act gives the initial impression of Macbeth as a brave hero and then shows us how he changes. It reveals his fixation on the witches’ prophecy. Macbeth is characterized as a brave and noble warrior when King Duncan says, â€Å"For Brave Macbeth-well he deserves that name† (Act 1. Scene 2. Line 16). But, Macbeth’s reaction to the witches’ predictions emphasizes his great desire for power and prestige. Macbeth realizes that murder might be required to achieve this. He thinks about it but has no means of acting on it. He begins to be confused and he is conflicted. He is caught between his loyalty to the King and his desire for power. He yearns for a simple way out, free of guilt and consequence. He implies this when he says, â€Å"If it were done when ‘tis done, then ‘twere well/ It were done quickly† (Act 1. Scene 7. Lines 1-2). Lady Macbeth finally emerges and drives the hesitant Macbeth to act; she is the will propelling his achievements. Macbeth knows what he does is wrong, and recognizes there will be consequences. He is tempted but tries to resist it. He is not strong enough to stand up to his wife. Literary elements like motifs and characterization help develop the entire plot. By using characterization, Shakespeare is able to reveal the characters’ thoughts and feelings in order for readers to analyze the characters’ motives for their actions. Characterization gives the reader a better understanding of each character. The use of motifs in â€Å"Macbeth† help define the setting and mood of the Act, as well as the good or bad intentions of the characters. For example, darkness or night in Macbeth is associated with evil, murder, murderous intent, and mischief, and death. Light is feared by those who wish murder on the King, because they do not want their evil thoughts/deeds revealed. Characters who are innocent were always shown in bright, lighted scenes to stress their goodness. Darkness was the background for evil, as exhibited by the scenes where murder occurs, or where the mischievous, evil witches appear. Blood is a recurring symbol or motif that symbolizes death, and later, Macbeth’s guilt. These are just a few of the many motifs and symbols found in Macbeth. Motifs are used to add depth and richness to characters and settings, and bring out the major themes and ideas of the play.

Careers in Lodging - 1166 Words

Assignment 1: Careers in Lodging and Food and Beverage Industries 1 Assignment 1: Careers in Lodging and Food and Beverage Industries Maria Ransom Strayer University Alexandria Campus Professor: Jennifer Gallagher HTM 100 - Principles of Hospitality and Tourism Management February 3, 2012 Assignment 1: Careers in Lodging and Food and Beverage Industries 2 Describe the various types of management careers that can be offered within each industry (lodging and food and beverage). The lodging and food and beverages offered various management careers. In lodging industry, you have the General Manager who oversea the entire operation of the hotel. The other management career is Front Office Manager. This person is†¦show more content†¦Especially for people who travel for business. Both industries faced many challenge as well. The report in both 2012 and 2013 hotel industry is expected to have a steady RevPAR (Revenue per available room). There is also an increase of 0.5 to 60.4 percent. It is mostly like that the hotel business forecast for the next ten years will be more like to grow. In the restaurant market, people consumed food every single day especially on the weekends. â€Å"Restaurant forecasting is used not only to calculate sales projections but also for predicting staffing levels and labor cost percentages† (Walker 2013). Restaurant consumers’ expectations these days are high. Most consumers check out the menu online before their visit. They are also seeking a better nutrition for themselves. We live in a society where there’s plenty of food to go around. Many restaurants now offer a variety of healthy food such as gluten free and low in carbohydrates. The guests are paying more attention on what they eat. My opinion is both hotels and restaurants are here to stay. I do have so me friends who worked at some hotels in Washington, D.C. In winter time, the demand for hotels in the area is very slow. 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